Coffee Concepts (Hong Kong) Ltd

From the Neighborhoods where our stores are located to those where our coffee is grown, we are committed to creating and investing in opportunities for people around the World

Bringing people together, inspiring change and making a difference in people's lives – it's all part of being a good neighbor. And it's a commitment rooted in the belief that we can use our size to bring about positive change.

Our success depends on the success of our Partners. Our ability to accomplish what we set out to do is based primarily on the people we hire. When you work at Starbucks, you are more than an employee - we call each other "partners" - someone who shares in the mutual success and rewards of our enterprise.

We look for people who are adaptable, selfmotivated, passionate, creative and team-oriented. If this sounds like you, why not bring your talents and skills to Starbucks? We are growing in dynamic new ways and we provide you opportunities to develop your skills, further your career, and achieve your goals.

Barista Basics Training Program

The Barista Basics Training Program provides the initial training for a newly hired barista on essential skills and knowledge required to the barista role at Starbucks Coffee Company. Through the use of simple and intuitive tools, skills are taught through one-to-one delivery and on-the-job training. It is a highly effective learning experience for a new barista that quickly enhances confidence and competence in delivering customer service.

Shift Supervisor Training Program

The Shift Supervisor Training Program focuses on the basics of people management; training new partners, supervisory skills, floor supervision, cash controller responsibilities, ensuring the delivery of the Starbucks Experience and more. This program includes training on a shift supervisor’s responsibilities for running a shift and on additional responsibilities for supporting the store manager in running an effective store. The program uses a combined delivery method of classroom and in-store training.

Retail Management Training Program (Assistant Store Manager or above)

The Retail Management Training Program contains information on effective management practices and includes topics on motivation, delegation, problem solving, improving performance, managing the Starbucks Experience and maximizing profits. The program uses a combined delivery method of classroom and in-store training and application.

District Manager Training Program

The District Manager Program is a foundational training program that prepares a new district manager to be successful in their role. This foundational training is delivered over a fifteen-week period. It combines paper and online training modules, in-store skill practice and one-to-one delivery.